Shipments
Logistics services are carried out by external logistics providers. These suppliers are subject to customs policies and may face logistical risks. You must be aware of these risks, as you will be responsible for them. Please make sure you understand local customs policies and choose the most appropriate shipping method for your products.
Shipments are made by EMS, local national mail, there are certain restrictions on weights and measures, maximum weight of 5.0kg, delivery time according to information from the transport company is 7 to 10 days, however this can be extended depending on the various setbacks that the transport company could have for tracking https://www.ems.post/en/global-network/tracking
If you have an account with DHL, FEDEX or UPS you can use it for collection. When selecting the carrier, select Pick up in store so the shipping will not be charged by us.
Package compensation rules: If your products are lost, insufficient in quantity, damaged or delayed during the shipping process for reasons that are not under the control of RS Procesos (RS Components Sac), it is not responsible for compensation. For indirect and unrealized loss of profits, we will also not be liable for any compensation. Please refer to "Carrier Insurance and Compensation"